Orders placed on working business days (Monday - Friday) typically ship within 3-5 business days. Orders received on Saturday and Sunday will be processed during the next working business day. Business days do not reflect weekends or US holidays. Overnight and 2 day shipping must be placed on a working business day Monday-Friday before 12pm GMT.
Kaged is not responsible for any VAT, Customs Fees or International Taxes that may be incurred after a purchase of merchandise from our online store. International and Canadian shipments may take up to 30 business days or longer for delivery, after the order is received from APC. Orders may take longer to deliver due to customs delays. However, if after 60 days your package has not been delivered, we will work with you to have your package reshipped or refunded for the price of the items sold. *Please note that refunds will not be issued for any order(s) that are refused or abandoned by the intended recipient, orders that can't be delivered due to an address error, or orders seized by Customs.
If you receive a damaged or defective item, contact Kaged customer care within 30 days of delivery at support@kaged.com
Please see our Returns policy here.
